Contact The Tile Shop Customer Service
The Tile Shop Phone Numbers and Emails
Toll-Free Number:
-
(888) 398-6595
The Tile Shop Email:
The Tile Shop Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call The Tile Shop is 8883986595.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
People call The Tile Shop mainly because of request for information, product/ service and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call The Tile Shop is 8883986595.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
People call The Tile Shop mainly because of request for information, product/ service and activation/ cancellation.
The best email to contact The Tile Shop is customerhelp@tileshop.com.
Contact Information
The Tile Shop Website:
The Tile Shop Help Center:
Corporate Office Address:
Summary of The Tile Shop Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Tile Shop?
Request for Information Question:
- “How to find time tracker in anti theft mode following me in vehicle”
- “Tile support”
- “Set up questions”
Product/ Service Question:
- “I have a new phone cannot connect my old tiles”
- “Connectivity”
- “Can't get tile to work”
Activation/ Cancellation Question:
- “Tile won't activate”
- “To cancel subscription”
- “Cancel membership”
Shipping and Delivery Question:
- “Tile location”
- “I sent a message thru chat, but didn't get a response. For that reason, I want to talk to a representative.”
- “Lost keys attached to tile at location but can't ping”
Account Question:
- “Locked out of account”
- “Password”
- “Need password”
Website/ Application Question:
- “Visual using tool on your site to see tiles in a photo.”
- “Your web site won't let me buy a tile”
- “Cannot locate the tilew app from the app store”
Payments and Charges Question:
- “Reimbursement”
- “You have debit my card twice and I want my money back because you can't provide the services I paid for and I want my money back and I refuse to put my card online. I need to speak to a live person about this matter please”
- “Billing for renewal”
Return/ Replace Question:
- “Check I. My tile replacement”
- “Wondering what to do with the tile that does not have a battery replacement compartment”
- “I replace my tile and New tile has been activated. It is not connecting to my find my keys”
Staff Question:
- “Customer service not coming on text”
- “Customer service”
- “Manager corrupted”
Refund Question:
- “Refund”
Other Question:
- “Found a tile in my car”
- “Lost keys”
- “2 slim and 2 for key”
Compare The Tile Shop Customer Service To
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